General Terms and Conditions ("GTC") for purchases in the ARES Timing Store
§ 1 GENERAL, SCOPE OF APPLICATION OF THE GENERAL TERMS AND CONDITIONS OF BUSINESS
1.1 The contractual partner is DoKo Feinmechanik, Hauptstraße 12, D - 01768 Glashütte, Tel. +49 35053 321 465, e-mail:
info@ares-timing.com, Value added tax identification number according to § 27a Value Added Tax Act: UST.ID.NR. DE223677866 (hereinafter "DKFMK" DoKo Feinmechanik Glashütte).
1.2 All deliveries and services shall be made exclusively on the basis of the following General Terms and Conditions in the version valid at the time of the order. Unless expressly agreed in writing, deviating terms and conditions shall not apply.
1.3 Customers within the meaning of these GTC are both consumers and entrepreneurs. Consumers are natural persons who conclude contracts for a purpose that cannot be attributed to their commercial or professional activity. Entrepreneurs are natural or legal persons or partnerships with legal capacity who, at the time of concluding the contract with DKFMK
act in the exercise of their commercial or self-employed professional activity.
§ 2 CONCLUSION OF CONTRACT, CONCLUSION OF THE CONTRACT
2.1 You can order by telephone or in our online shop. Our offer is binding. With your order you accept our offer to conclude a contract. The contract is therefore concluded with the dispatch of your order to us.
You will receive an order confirmation by e-mail or by post.
2.2 How to order in our online shop:
- Once you have found the desired product, you can take a closer look at it without obligation by clicking on the product name or the product pictures. Here you have the possibility, if desired, to enter a text for an engraving or to add other offered modifications.
- By clicking the button [Add to shopping cart] you can put the article into the shopping cart. You can view the contents of the shopping cart at any time by clicking on the shopping cart symbol without obligation. You can delete the products from the shopping cart by clicking on the graphic [X Remove] or adjust the quantity by changing the quantity.
- Here you also have the opportunity to redeem a voucher: first confirm the checkbox and then enter your voucher code in the field [Enter code] and then click on the button [Redeem]. The corresponding amount will be credited directly to your shopping cart.
- If you want to buy the products in the shopping cart, click on the button [Go to checkout] on the page "Shopping cart". In the further course of the order process, you can optionally set up a customer account, enter your order data, continue the order as a guest or log in directly to your customer account.
- We currently only accept the classic bank transfer as a possible method of payment.
- In the last step you will receive an overview of your order data under "3. confirm" and can check all details again and change them under [Edit>]. You can also correct input errors by navigating
backwards in the browser or canceling the order process and starting again.
- To complete the purchase, you must accept our General Terms and Conditions and click on the button [order for a fee].
§ 3 STORAGE OF THE CONTRACT TEXT
We save your order, the order data entered and the entire contract text. We will send you an order confirmation with all order data and the complete contract text by e-mail. This confirmation of receipt also represents the order confirmation with which we confirm the contract. You also have the option of printing out both the order and the General Terms and Conditions before sending the order to us. Finally, you have access to your orders at any time via your customer account, if created.
§ 4 RIGHT OF REVOCATION FOR CONSUMERS
The following right of withdrawal exists only for consumers:
revocation instruction
right of withdrawal
You have the right to revoke this contract within 14 days without giving reasons.
The withdrawal period is 14 days from the date on which you or a third party other than the carrier designated by you took possession of the goods.
In order to exercise your right of withdrawal, you must inform us (DoKo Feinmechanik, Hauptstraße 12, D - 01768 Glashütte, Tel: +49 35053 321465, Email: info[a]ares-timing.com, alternatively info[a]doko-feinmechanik.de) of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter or e-mail sent by post). You can use the attached sample revocation form, which is not mandatory.
In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.
Consequences of revocation
If you revoke this Agreement, we will refund to you all payments we have received from you, including delivery charges (other than the additional charges arising from your choosing a method of delivery other than the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement and the Product is returned to us. For this refund we will use the same means of payment as you used for the original transaction unless expressly agreed otherwise with you and in no event will you be charged for this refund. We may refuse a refund until we have received the Goods back or until you have proved that you have returned the Goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case within 14 days of the day on which you notify us of the revocation of this contract at the latest. This period shall be deemed to have been observed if you dispatch the goods before expiry of the period of fourteen days. We shall bear the costs of returning the goods.
They shall be liable for any depreciation of the goods only if such depreciation is due to handling of the goods which is not necessary to examine their nature, properties and functionality.
The right of withdrawal does not apply to distance contracts for the delivery of goods which are not prefabricated and for the manufacture of which an individual selection or destination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer (e.g. engravings commissioned by you).
§ 5 SAMPLE REVOCATION FORM
(If you want to cancel the contract, please fill out this form and send it back.)
An
DoKo Feinmechanik,
Hauptstraße 12,
DE - 01768 Glashütte,
Tel: +49 35053 321465,
Email: info[a]ares-timing.com, alternatively info[a]doko-feinmechanik.de
I/we (*) hereby cancel the purchase contract concluded by me/us (*)
of the following goods (*)/the provision of the following services (*)
Name(s) of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only for paper communication)
(*) Delete as appropriate.
§ 6 PRIZES
All prices are valid including the legal value added tax, possible customs duties and all other price components.
We deliver free of shipping costs. We ship with DHL or another provider of our choice.
For customers from abroad: Please note that individual taxes may be levied on goods purchased online.
§ 7 TERMS OF PAYMENT
7.1 The payment takes place until further notice only by prepayment by bank transfer.
7.2 We will give you our bank details in the order confirmation.
The invoice amount must be transferred to our account within 10 days.
§ 8 TERMS OF DELIVERY
8.1 We deliver exclusively within Germany and to the following countries: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Israel, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Monaco, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Romania, Saudi Arabia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Saint-Martin, Sint Maarten, South Africa, Czech Republic, Turkey, United Arab Emirates, United Kingdom (UK), USA, Qatar, United States of America, Cyprus, United Kingdom, Ireland, Israel, Italy, Netherlands, New Zealand, Philippines, United Kingdom, Qatar, Luxembourg, Malaysia, Malta, United Arab Emirates, United Kingdom (UK), United States of America.
8.2 The goods will be delivered after payment, unless otherwise stated in the quotation, within 2-5 working days of delivery of your transfer order to your address stated in the contract.
§ 9 WARRANTY AND LIABILITY
The warranty is provided in accordance with the statutory provisions.
§ 10 CUSTOMER SERVICE
Please contact us if you have any questions, complaints or complaints. You can reach us Monday to Friday from 9 a.m. to 3 p.m. at +49 35053 321465 or by e-mail at info[a]ares-timing.com.
11.1 German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods. In the event of disputes regarding the meaning and interpretation of clauses of the English version of these General Terms and Conditions, the German wording shall prevail in case of doubt.
11.2 For customers who conclude the contract for a purpose that cannot be attributed to professional or commercial activity (consumer), this choice of law does not affect the mandatory provisions of the law of the state in which the customer has his habitual residence.
11.3 If the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction for all disputes arising from the contractual relationship shall be D - 01768 Glashütte.
11.4 Please note that we are not prepared or obliged to participate in any dispute resolution proceedings of consumer arbitration bodies.
§ 13 OTHERS
13.1 The contract languages are German and English.
13.2 If one or more provisions of these GTC are invalid, the remainder of the contract shall remain valid. If the provisions are invalid, the content of the contract shall be governed by the statutory provisions.
Release April 2019